Your personal information is a trust we hold sacred. bio88 is fully committed to being transparent about how your data is collected, where it is stored, who it is shared with, and how it is kept secure.
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Data Collection Use of Data Third Parties Cookie Security Your Rights Data Retention Minor ChangesBio88 has always believed that a player's privacy is a fundamental right. When you open an account, play games, or speak with customer support at bio88, you place your trust in our hands — and we take that trust extremely seriously.
In this Privacy Policy ("Policy"), bio88 clearly states — what data is collected, why it is collected, how long it is retained, and with whom it may be shared. There is nothing hidden here; everything is explained in plain, straightforward language.
Bio88 complies with international data protection standards. Our systems are secured with 128-bit SSL encryption, and all personal data is stored on encrypted servers.
Bio88 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect data beyond what is required.
The following information is collected during account registration and use:
When you visit bio88.pro or use the app, the following information may be collected automatically:
| Data type | Collection Method | Mandatory | Purpose |
|---|---|---|---|
| Mobile Number | Registration Form | Yes | Account identity & OTP |
| Date of birth | Registration Form | Yes | Age Verification (18+) |
| NID Copy | KYC Upload | Subject to Terms | Identity Verification |
| Payment Number | Withdrawal form | Yes | Payment Processing |
| IP Address | Automatic | Yes | Security & Fraud Prevention |
| Gaming History | Automatic | Yes | Service Delivery & Dispute Resolution |
Bio88 does not store any credit or debit card numbers directly. All payments are processed via mobile banking or bank transfer and are secured by the respective payment provider's own security systems.
Bio88 uses the data it collects solely for the purposes outlined below. There must always be a legitimate reason before your data is used.
If you no longer wish to receive promotional messages or offers from bio88, update your Notification Preferences in Account Settings or send a request to [email protected]. Please note that essential account notifications cannot be disabled.
Bio88 your personal information Never Sold. However, in the limited circumstances outlined below, certain necessary information may be shared with specific third parties.
| Third Parties | What data is shared | Why | Data Sales |
|---|---|---|---|
| Payment provider (bKash, Nagad) |
Transaction data | To process payments | No |
| KYC Verification Services | Identity Document Information | Age & Identity Verification | No |
| Game Provider | Session ID | Game Management | No |
| Regulatory Authority | Required by Law | Licensing Obligations | No |
| Technology partners | Anonymous usage data | Platform Development | No |
| Law enforcement | As Required by Court Order | Legal obligations | No |
All third parties that bio88 works with are bound by strict data protection agreements. They are not permitted to use your data without bio88's authorisation, nor may they retain it for their own purposes.
Bio88.pro uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can disable or limit cookies through your browser settings. Please note that blocking essential cookies may affect your ability to log in and play on bio88. Disabling analytics and marketing cookies will not impact general use.
In addition to cookies, bio88 may use your browser's Local Storage to save game progress, improve loading speed, and remember your preferences. This data stays on your device only.
Bio88 employs industry-leading technology and practices to protect your data. Our security infrastructure follows a multi-layered framework.
Bio88 ensures the highest level of security on its end. However, keeping your password confidential, avoiding suspicious links, and not logging in over public Wi-Fi are your own responsibility.
You have full rights over your own data on bio88. Your key rights are outlined below.
To exercise these rights [email protected]Email us or reach out via Live Chat.
Bio88 does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose for which it was collected.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account closure + 5 years | Legal obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Gaming History | 5 years | Dispute Resolution |
| KYC Documents | 5 years | AML Regulations |
| Support Conversations | 2 Years | Service Quality Improvement |
| Analytics Data | 13 months (anonymous) | Platform Analytics |
Once the retention period expires, bio88 securely deletes or anonymises your data.
Bio88's services are strictly for users aged 18 and above. bio88 does not knowingly collect any information from individuals under the age of 18.
If a minor somehow manages to create an account, upon detection that account will immediately:
If you become aware that a minor is using bio88, please notify us immediately at [email protected].
Bio88 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, bio88 will notify members via SMS to their registered mobile number or through in-app notifications on the platform. Continued use of the platform after updated policies are published will be considered as your acceptance of the new terms.
Visit bio88.pro/privacy-policy/ from time to time to stay informed of any updates to our Privacy Policy. If you have any questions or feedback about any part of this policy, reach out to us at [email protected] — we're always here to listen.
Our Commitment to Data Protection
At bio88, data protection goes beyond policy — it is enforced through a combination of technology, processes, and people.
Your data is protected with 128-bit SSL/TLS encryption both in transit and at rest — the same level of security used by the world's leading banks.
Bio88 will never sell your personal data to third parties under any circumstances. This is a core company principle.
Bio88 staff can only access information on a need-to-know basis. All access is logged and audited.
View, correct, delete, or export your data — full control is in your hands. bio88 never sends marketing messages without your permission.
Bio88's data servers are hosted in internationally certified data centres with both physical and digital security measures in place.
Bio88 does not retain your data longer than necessary. After the applicable retention period, your information is securely deleted or anonymised.
Frequently Asked Questions